Terms of Service

1. Agreement to Terms

AmzBrandLab is operated by an independent freelance design professional providing services to clients worldwide. These Terms apply to all visitors, users, and clients who access or use AmzBrandLab's website or services. These Terms, together with any project-specific order confirmation or statement of work ("SOW"), constitute the entire agreement between you and AmzBrandLab regarding the services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, you must not accept these Terms.

2. Services Overview

AmzBrandLab provides Amazon listing image design services, including but not limited to:

• Hero (main) product images optimized for Amazon search results
• 7-image listing funnels (informational, lifestyle, comparison, and benefit images)
• A+ Content / Enhanced Brand Content (EBC) graphic design
• Brand identity design for Amazon sellers
• One complimentary sample image (see Section 3)

All services are delivered digitally. We do not provide printing, physical goods, or Amazon account management services. Specific deliverables, timelines, and pricing for each project are confirmed in writing (email or SOW) before work begins.

3. Free Image Offer

AmzBrandLab offers one (1) complimentary Amazon product image ("Free Image") subject to the following conditions:

• The Free Image offer is limited to one per person, business, or Amazon seller account.
• You must provide product photos, brand assets, or sufficient reference materials for us to complete the image.
• The Free Image is delivered as a single finished JPEG/PNG file sized to Amazon's main image requirements. It does not include unlimited revisions — one round of minor revisions is included.
• Turnaround for the Free Image is 2–7 business days from receipt of your product materials.
• There is no obligation to purchase additional services after receiving the Free Image.
• By accepting the Free Image, you grant AmzBrandLab a non-exclusive, royalty-free license to display the image as a portfolio sample, unless you notify us in writing that you do not consent to portfolio use. We will not disclose your brand name or seller identity without your written permission.
• AmzBrandLab reserves the right to discontinue, modify, or limit the Free Image offer at any time without prior notice.

The Free Image does not require a credit card or financial commitment. However, submitting the contact form constitutes agreement to receive project-related communications from AmzBrandLab. You may opt out of marketing communications at any time.

4. Payment Terms

Pricing. Prices for paid services are as displayed on our website at the time of order, or as agreed in a written SOW. All prices are in U.S. Dollars (USD) unless otherwise specified.

Payment schedule. Unless otherwise agreed in writing:

• Starter Funnel and Hero Image Test packages: 100% payment due before work begins.
• Full 7-Image Funnel and Elite Package: 50% deposit due before work begins; remaining 50% due upon delivery of final files.
• Custom projects: payment schedule specified in the SOW.

Late payment. If the balance due is not paid within 14 days of the invoice date, AmzBrandLab reserves the right to withhold final file delivery, suspend services, and charge a late fee of 1.5% per month on the outstanding balance.

Taxes. You are responsible for any applicable sales tax, VAT, or other taxes arising from your purchase, based on your location and applicable law.

5. Intellectual Property & Copyright

Upon full payment of all amounts due for a project, AmzBrandLab assigns to you all right, title, and interest in the final delivered image files ("Deliverables"), including all copyrights, for use on your Amazon listing and in your business. This copyright assignment is made in writing as required by 17 U.S.C. § 204(a) and constitutes the complete transfer of copyright in the final Deliverables from AmzBrandLab to you.

Prior to full payment, all Deliverables — including drafts, previews, and mockups — remain the exclusive intellectual property of AmzBrandLab. You may not use, publish, or reproduce any image until full payment is received.

Free Image. For the complimentary sample image provided under Section 3, AmzBrandLab grants you a non-exclusive, royalty-free, perpetual license to use the image on your Amazon listing and in your business. Full copyright ownership of the Free Image is not transferred; AmzBrandLab retains ownership but grants you unlimited use rights.

Third-party content. If you provide us with product photos, logos, brand assets, or other materials ("Client Materials"), you represent and warrant that you own or have the right to use all such materials. You grant AmzBrandLab a limited license to use Client Materials solely for the purpose of creating your Deliverables.

Portfolio rights. AmzBrandLab retains the right to display all Deliverables (including paid work) in our portfolio, website, and marketing materials as examples of our work, unless you request otherwise in writing before project completion. We will not disclose your brand name, seller identity, or Amazon ASIN without your explicit written consent.

Prohibited uses. You may not resell, sublicense, or claim authorship of the Deliverables as your own creative work. You may use Deliverables on Amazon and in marketing materials related to your product.

6. Deliverables & Revisions

File formats. Final Deliverables are provided as high-resolution JPEG and/or PNG files sized to Amazon's current image requirements. Source files (PSD, AI, etc.) are not included unless explicitly agreed upon in writing for an additional fee.

Revisions. Each paid package includes a specified number of revision rounds as described on the pricing page. A "revision" means changes to an existing design concept; a request for a fundamentally different concept constitutes a new project and will be quoted separately.

Approval & acceptance. Deliverables are considered accepted and approved if you: (a) publish or use them, (b) provide final approval in writing, or (c) do not submit revision requests within 7 calendar days of delivery. After acceptance, additional changes are billed at our standard hourly rate.

Delivery timeline. Estimated timelines begin from the date we receive all required Client Materials. Timelines are estimates, not guarantees. AmzBrandLab is not liable for delays caused by incomplete or late-provided Client Materials.

7. Client Responsibilities

You agree to:

• Provide accurate, complete product information and brand materials in a timely manner
• Ensure that all content, trademarks, claims, and product representations you provide comply with Amazon's policies and applicable U.S. law (FTC, CPSC, etc.)
• Not submit images or content that infringe third-party intellectual property rights
• Review and approve Deliverables within the timeframes specified in Section 6
• Ensure that product claims included in the images (e.g., "FDA approved," "Made in USA") are accurate, substantiated, and compliant with applicable regulations

AmzBrandLab is not responsible for Amazon listing suppression, policy violations, or account suspensions arising from content provided by or approved by you.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMZBRANDLAB DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the services will meet your specific business objectives
• Warranties of uninterrupted or error-free service
• Warranties regarding specific sales results, CTR improvements, or conversion rates

Performance metrics and case study results displayed on our website are from actual projects and are not guarantees. Individual results depend on factors outside our control, including product quality, pricing, Amazon algorithm changes, competition, and market conditions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMZBRANDLAB'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO AMZBRANDLAB IN THE 12 MONTHS PRECEDING THE CLAIM.

In no event shall AmzBrandLab be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Amazon account suspension, listing suppression, or policy violations
• Damages arising from your use or inability to use the Deliverables

These limitations apply even if AmzBrandLab has been advised of the possibility of such damages, and even if any remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability — in such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless AmzBrandLab and its owners, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Deliverables in violation of these Terms or applicable law
• Your violation of any third-party intellectual property rights
• False or misleading product claims included in content you provided
• Your violation of Amazon's terms of service or any applicable regulation
• Your breach of any representation or warranty in these Terms

11. Refund Policy

General rule: all sales are final once work has commenced. Because our services involve custom creative work produced specifically for each client, we do not offer refunds after work has begun.

Exceptions — refunds may be issued at our sole discretion if:

• You cancel your order before we have begun work and before any Client Materials have been reviewed
• AmzBrandLab is unable to complete the project due to circumstances on our end (e.g., extended unavailability)

Deposits (50% for Funnel and Elite packages) are non-refundable once design work has commenced, as they compensate for time and resources already committed.

Free Image. Because the Free Image offer involves no payment, no refund applies. If you are dissatisfied with the Free Image, contact us and we will attempt one additional revision at no charge.

Chargebacks. If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, you agree that this constitutes a material breach of these Terms. AmzBrandLab reserves the right to pursue collection of disputed amounts and to recover reasonable attorneys' fees and costs in connection with any such dispute.

12. Confidentiality

Each party may have access to the other party's confidential business information during the course of a project ("Confidential Information"). Each party agrees to:

• Keep Confidential Information strictly confidential
• Not disclose Confidential Information to third parties without prior written consent
• Use Confidential Information only for the purpose of fulfilling obligations under these Terms

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; or (c) is required to be disclosed by law or court order.

AmzBrandLab will not publicly disclose your brand name, Amazon ASIN, seller identity, or specific project details without your written consent, even when exercising portfolio rights under Section 5.

13. Dispute Resolution

Informal resolution. Before initiating any formal dispute process, you agree to contact AmzBrandLab in writing describing the dispute and your desired resolution. We will make good-faith efforts to resolve the dispute informally within 30 days. Most issues — revisions, delivery questions, billing discrepancies — are resolved at this stage.

Formal resolution. If informal resolution fails, either party may bring an individual claim in any court of competent jurisdiction. Because AmzBrandLab is operated by an independent freelancer serving clients internationally, both parties acknowledge that formal legal proceedings may be impractical and agree to prioritize good-faith negotiation before escalating to court.

Individual claims only. Any claim must be brought in an individual capacity. You agree not to bring or participate in any class action, collective action, or representative proceeding against AmzBrandLab.

Language. All dispute communications shall be conducted in English.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

Both parties acknowledge that AmzBrandLab operates as an international independent freelance service. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency between the parties.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. For active projects, changes will not apply retroactively — the Terms in effect at the time of your order will govern that project.

Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Terms. We recommend reviewing these Terms periodically.

16. Contact

Questions about these Terms should be sent to:

These Terms of Service were last reviewed by AmzBrandLab on May 13, 2026 and apply solely to services provided through amzbrandlab.com.